Privacy policy

Last updated: April 27, 2026

bubugainz operates this shop and website, including all related information, content, features, tools, products, and services, in order to provide you, as a customer, with a customized shopping experience (the “Services”). bubugainz is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, or disclose personal data when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. In the event of any conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal data.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you confirm that you have read this Privacy Policy and agree to the collection, use, and disclosure of your data as described herein.

What personal data do we collect or process?

When we use the term “personal data,” we refer to information that identifies you or can be directly associated with you. Personal data does not include information that has been anonymized or aggregated so that it can no longer be used to identify you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from such data:

  • Contact information: including name, postal address, billing address, shipping address, phone number, and email address
  • Financial information: including credit/debit card numbers, financial account details, payment information, transaction details, payment method, confirmations, and other payment-related data
  • Account information: including username, password, security questions, settings, and preferences
  • Transaction information: including items you view, add to cart, wishlist, purchase, return, exchange, or cancel, as well as past transactions
  • Communication: including information you provide when contacting us (e.g., customer support inquiries)
  • Device information: including device, browser, network connection, IP address, and other identifiers
  • Usage information: including how and when you interact with or browse the Services

Sources of personal data

We may collect personal data from:

  • Directly from you: when you create an account, use the Services, communicate with us, or otherwise provide information
  • Automatically: via your device, use of the Services, website visits, cookies, and similar technologies
  • Service providers: when they process data on our behalf
  • Partners and third parties

How we use your personal data

We may use your personal data for the following purposes:

  • Providing and improving the Services: including processing payments, fulfilling orders, managing accounts, shipping, returns, recommendations, and personalization
  • Marketing and advertising: including sending promotional messages and showing relevant ads based on your activity
  • Security and fraud prevention: including account authentication and detecting or preventing harmful or illegal activity
  • Communication: including customer support and responding to inquiries
  • Legal obligations: including compliance with laws, legal processes, and enforcement of policies

How we share personal data

We may share your personal data in certain circumstances, including:

  • With service providers (e.g., IT, payments, analytics, customer support, hosting, shipping)
  • With business and marketing partners for advertising purposes
  • When you consent or request sharing (e.g., product delivery, social media integrations)
  • Within our corporate group or affiliates
  • In connection with business transactions (e.g., mergers) or legal obligations

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal data to provide and improve the Services. Data you submit may be shared with Shopify and third parties, including those in other countries.

We also use advanced Shopify features that incorporate data from your interactions with our store, other merchants, and Shopify. In such cases, Shopify is responsible for processing certain personal data and responding to related requests.

For more information, please refer to Shopify’s Privacy Policy.

Third-party websites and links

The Services may contain links to third-party websites. We are not responsible for their privacy practices, content, or security. Please review their policies before providing any information.

Information shared in public or semi-public spaces (e.g., social media) may be visible to others without restriction.

Children’s data

The Services are not intended for children, and we do not knowingly collect personal data from minors. If you believe a child has provided us with personal data, please contact us to request deletion.

Security and data retention

No system is completely secure. Data transmission may carry risks, and we recommend avoiding insecure channels for sensitive information.

We retain personal data only as long as necessary for providing Services, complying with legal obligations, resolving disputes, and enforcing agreements.

Your rights

Depending on your location, you may have rights such as:

  • Access to your data
  • Deletion of your data
  • Correction of inaccurate data
  • Data portability
  • Opt-out of targeted advertising or data sharing

Additional rights (e.g., in the EEA/UK):

  • Object to or restrict processing
  • Withdraw consent

You can exercise your rights through the Services or by contacting us.

Complaints

If you have concerns about how your data is handled, contact us using the details below. You may also file a complaint with your local data protection authority.

International transfers

Your personal data may be transferred and processed outside your country. Where required, we use approved safeguards such as standard contractual clauses.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact

If you have questions or wish to exercise your rights, you can contact us:

For the purposes of applicable data protection laws, we are the data controller of your personal data.

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